About Us — Riverside Restoration
Our Story

Built on
Trust.

15 years of showing up when it matters most. Local family owned. IICRC certified. Community trusted.

2009
Founded in Chicago, IL
2009 Founded by Jim and Carol Hargrove with 2 trucks and a commitment to honest, fast service.
2013 Earned IICRC certification and expanded to full mold remediation services.
2017 Launched commercial division and reached 2,000 completed jobs.
2021 Expanded to full contents restoration facility in Schaumburg.
2026 Over 4,200 jobs completed. Still the same family. Still the same values.

A Family Business Built on Showing Up

Riverside Restoration was founded in 2009 by Jim Hargrove, a former firefighter who saw firsthand how devastating property damage could be — and how often homeowners were left to navigate it alone.

Jim started with two trucks, a team of three, and one rule: answer every call and show up every time. Fifteen years later, that rule hasn't changed. We've grown to a team of 34 certified technicians serving the entire Chicago metro area, but the ethos is exactly the same.

We're not a franchise. We're not a call center. We're your neighbors — and when something goes wrong at 2am, we answer the phone.

Our Core Values

📞

Always Answer

No matter when you call — 3pm or 3am — a real person answers. Disasters don't follow business hours and neither do we.

🤝

Honest Always

We tell you what you need to hear, not what you want to hear. Honest assessments. Fair pricing. No surprises on your bill.

🏆

Do It Right

We don't cut corners. Every job is done to IICRC standards with documented results. We don't leave until it's right.

Our Team

JH

Jim Hargrove

Founder & CEO

Former Chicago firefighter with 22 years in restoration. IICRC Master Restorer.

CH

Carol Hargrove

Operations Director

Manages dispatch, insurance coordination, and client relations across all active jobs.

MR

Marcus Rivera

Lead Water Tech

12 years of water damage restoration. IICRC certified in WRT and ASD.

TN

Tanya Nichols

Mold Specialist

Certified Industrial Hygienist specializing in mold assessment and remediation protocol.

Certified. Licensed. Trusted.

Our certifications aren't just plaques on a wall. They're the training our technicians carry to every job site.

🏅
IICRC
Water, Fire & Mold Certified
🛡️
BBB Accredited
A+ Rating Since 2011
📋
Illinois Licensed
Fully Licensed & Bonded
🏥
EPA Certified
Lead & Asbestos Abatement

Ready to Work With Us?

Call now or request a free estimate online.

📞 Call (847) 555-0192